Free standard shipping
We could send out the package within24-72 hours
We send your package via 4PX logistics. Generally, the package will arrive within 15-25 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Learn More.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We will ship within 48 hours of the working day
Free Shipping worldwide on orders over 39.00USD
VIP Shipping [7-12days] : 6.90 USD
Standard Shipping [12-20days]:4.90 USD
Transportation: EUB, DHL, EMS, 4PX, FEDEX.
*Please note that these are only estimated delivery times, due to high demand or customs/postal service of the destination country.Â
Please ensure all delivery information is correct. If there is incorrect and/or missing information, it may not be delivered. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.Â
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Please contact us at service@Jewelsmade.com if you haven't received your order within 30 days. We will either provide you a replacement or issue a full refund or find any other solution that would be satisfactory for you.
Gold Plated Brass
Gold plated jewelry means that a layer of gold is attached to the surface of a base metal. At En Route, we only use genuine gold for our plating. Brass is a hard metal, after integrated with gold, it helps with preserving the shape of the jewelry.
Our gold plating is very sturdy, however you should still try to avoid contact with chemicals and moisture to keep your jewelry in mint condition. If your jewelry comes into contact with water, it is recommended that you dry it with a soft cloth or tissue, as moisture can damage surfaces and cause them to rust.
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